Shipping & Returns
RETURNS
Returns/Exchanges are free in the US when you use our prepaid return shipping label. You have up to 90 days to return or exchange items for a new product or in-store credit. Remember, worn or used items are NOT eligible for return or exchange.
To submit a return request, click the link here and enter your email. You will be sent a code which will give you access to the returns portal to find your order and submit your return.
SHIPPING
All purchases on orders $75 or more include free ground shipping! Orders are processed within 48 hours, we offer the following shipping options.
- Ground: FREE on orders $75+
- Economy: $5
- Standard: $10
- Express: $25
SALES TAX
In accordance with applicable state and local laws, we are required to charge sales tax in localities where we have economic nexus. We do not charge sales tax on orders shipped to Alaska, Delaware, Montana, New Hampshire, or Oregon.
For further questions email support@routine.com