Terms of Use

Acceptance of the Terms of Use

These terms of use are entered into by and between you and Turnstyle Brands, LLC, a Missouri limited liability company d/b/a Routine, LLC (“Routine,” “us,” “our,” or “we”). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, “Terms of Use”) govern your access to and use of https://www.routine.com, including any content, functionality, and services offered on or through https://www.routine.com (the “Routine Sites,” “Site,” or “Sites”).

Please read these Terms of Use carefully before using any of the Routine Sites, including but not limited to the purchase of Routine products or services. By using the Routine Sites or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and the Privacy Policy, found at https://routine.com/pages/privacy-policy and incorporated herein by reference. If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Routine Sites. 

By using the Routine Sites, you represent and warrant that you are of legal age to form a binding contract with Routine and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Routine Sites.

You acknowledge that these Terms of Use are supported by reasonable and valuable consideration. You acknowledge that such consideration includes your use of the Sites (including but not limited to the purchase of Routine products or services), the collection of data, materials and information available at or through our Sites, the possibility of our use or display of your User Contributions (as defined below) and the possibility of promotion from our use or display of your User Contributions.

Orders

Routine does sell products for children, but it does not sell products to children. Routine only sells products to adults, ages 18 and older, who may purchase products with a credit card. Routine reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion, including, without limitation, if Routine believes that user conduct violates applicable law or is harmful to the interests of Routine or its affiliates.

Intellectual Property Information

The Routine name and logo are trademarks or registered trademarks of Turnstyle Brands, LLC, a Missouri limited liability company d/b/a Routine, LLC, Routine and/or their parent, subsidiaries and/or affiliates.

Note that any program, publication, design, product, process, software, technology, information, know-how or idea described in the Routine Sites may be the subject of other rights, including other intellectual property rights, which are owned by Routine or other interested parties and are not licensed to you hereunder. This includes all images, text, programs, graphics, interactive clips and other materials that are on the Routine Sites.

All copyright rights in the text, images, photographs, graphics, user interface, and other content provided on the Sites, and the selection, coordination, and arrangement of such content, are owned by Routine, its affiliates or its third-party licensors to the full extent provided under the United States Copyright Act and all international copyright laws. Under the applicable copyright laws, you are prohibited from copying, reproducing, modifying, distributing, displaying, performing, or transmitting any of the contents of the Site for any purposes. Nothing stated or implied on the Sites confers on you any license or right under any copyright of Routine or any third party.

The Sites and the information contained on the Sites are for your personal, non-commercial use only. Except as otherwise specifically permitted herein, you shall not broadcast, duplicate, copy, reproduce, edit, manipulate, modify, publish, rent, sell, publicly display, perform, distribute, transmit, or circulate to anyone the contents of the Sites, or use the contents of the Sites in litigation, or for any commercial or promotional purposes, without the express written consent of Routine or its affiliates or their lawful successors and assigns, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.

  • You may store files that are automatically cached by your web browser for display enhancement purposes.

  • You may print one copy of a reasonable number of pages of the Routine Sites for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

  • If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.

  • If we provide social media features with certain content, you may take such actions as are enabled by such features.

You must not:

  • Modify copies of any materials from this site.

  • Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.

  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Site.

You must not access or use for any commercial purposes any part of the Routine Site or any services or materials available through the Routine Site. 

If you wish to make any use of material on the Routine Site other than that set out in this section, please address your request to: support@routine.com.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Routine Site in breach of the Terms of Use, your right to use the Routine Sites will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Routine Sites or any content on the Routine Sites is transferred to you, and all rights not expressly granted are reserved by Routine. Any use of the Routine Sites not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

Copyright Notice

Routine respects the intellectual property rights of others. If you are a copyright owner or an agent thereof and believe that any material distributed through the Sites or any material on the Sites infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act. Please provide us with the following information in writing, (see 17 U.S.C. §512(c)(3) for further detail):

1. A physical or electronic signature of the owner of the right that is allegedly infringed or a person authorized to act on their behalf;

2. Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works are covered by a single notification, a representative list of the copyrighted works;

3. Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material on the Routine Sites;

4. Information reasonably sufficient to permit us to contact the owner or agent, such as an address, telephone number, and email address;

5. A statement that the owner or agent has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are the owner or are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Upon receipt of the above information, we will investigate the allegations and take appropriate action. Our designated copyright agent to receive notifications of claimed infringement may be reached at:

Routine
Attn: Customer Service Department
10800 North Pomona Ave.
Kansas City, Missouri 64153
E-mail: support@routine.com

License and Access to Routine

Routine grants you a limited license to access and make personal use of the Sites, and not to download or modify them, or any portion of them, except with the express written consent of Routine. This license does not include any resale or commercial use of the Sites or their contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Sites or their contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, spiders or similar data gathering and extraction tools.

Neither the Sites nor any portion thereof may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Routine. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Routine and our affiliates without express written consent. You may not use meta tags or any other hidden text using Routine’s name or trademarks without the express written consent of Routine. Any unauthorized use terminates the permission or license granted by Routine.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to any page of Routine so long as the link does not portray Routine or its products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any Routine logo or other proprietary graphic or trademark as part of the link without express written permission.

Third Party and Co-Branded Web Sites

The Sites may contain hyperlinks (“links”) to websites operated by persons or entities other than Routine (“third-party Web Sites”) or to co-branded websites operated by a third party, including affiliates (“co-branded Web Sites”). We provide such links for your reference and convenience only. A link from Routine to a third-party Web Site does not imply or mean that we endorse the content on that third-party or co-branded Web Site or the operator or operations of that website. You are solely responsible for determining the extent to which you use any content at any third-party or co-branded Web Sites to which you might link from the Routine. Routine IS NOT RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGES INCURRED AS A RESULT OF ANY DEALINGS WITH ANY THIRD-PARTY WEBSITE OR CO-BRANDED WEBSITE, ANY MERCHANT OR OPERATOR OF A THIRD-PARTY WEBSITE OR CO-BRANDED WEB SITE, OR ANY OTHER PERSON WITH WHOM YOU ENGAGE IN ANY TRANSACTION.

User Contributions

The Routine Sites (including its social media profiles) may contain interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Routine Sites.

All User Contributions must comply with the Community Guidelines set out in these Terms of Use.

You represent and warrant that: 

  • You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns.

  • All of your User Contributions do and will comply with these Terms of Use. 

  • You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not Routine, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.

We are not responsible or liable to any third party for the content or accuracy of any User Contributions posted by you or any other user of the Routine Site. 

Any User Contribution you post to the Site will be considered non-confidential and non-proprietary. By providing any User Contribution on the Routine Sites, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose.

All User Contributions submitted to the Routine Sites (by email or otherwise) are non-confidential and non-proprietary. By submitting material to the Routine Sites and subject to any limitations under applicable law, you give up any claims that the use of that material violates any of your rights, including moral rights, privacy rights, proprietary rights, publicity rights, rights to credit for material or ideas or any other right, including the right to approve the way such material is used. Additionally, you grant us and any successors and assigns a perpetual, royalty-free, worldwide license to use, transmit, copy and display such submitted information and material in any and all media now known or hereinafter devised and represent that you have all necessary rights in such posting. No further consideration or compensation will be given for any materials or information (including but not restricted to creative, financial, business, commercial, etc.); submitted in any manner. It’s also important to the success of our Sites that any errors or problems you discover are confidentially reported to us directly so we can address them as quickly as possible. Visit support@routine.com  for information on how to contact us.

Opinions, advice and all other information expressed by any third-parties on the Routine Sites represent their own views and not those of Routine. You should not rely on such opinions, advice or other information. Neither Routine nor any of its affiliates or their respective agents, directors, employees, information providers, licensors, licensees, officers and/or affiliates shall be responsible or liable for any decisions made based on such information.

Monitoring and Enforcement; Termination

We have the right to:

  • Remove or refuse to post any User Contributions for any or no reason in our sole discretion.

  • Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms of Use, including the Community Guidelines, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Routine Sites or the public, or could create liability for Routine.

  • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.

  • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Routine Sites. 

  • Terminate or suspend your access to all or part of the Routine Sites for any or no reason, including without limitation, any violation of these Terms of Use.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Routine Sites. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

However, we do not undertake to review material before it is posted on the Routine Site and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

Community Guidelines

These community guidelines apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, User Contributions must comply with the following guidelines:

  1. You may not provide to or post on or through the Sites or Interactive Services any text, graphics, images, photographs, audio, video or other material that constitutes junk mail, spam, advertising, and/or commercial offers. You may not repeat the same posting multiple times in a day or week.

  2. You may not use any obscene, indecent, or offensive language or provide to or post on or through the Sites or Interactive Services any text, graphics, images, photographs, audio, video or other material that is defamatory, abusive, harassing, threatening, or an invasion of right of privacy of another person. You agree to refrain from ethnic slurs, religious intolerance, homophobia, and personal attacks when using the Sites.

  3. You may not use any sexually explicit language or provide to or post on or through the Sites or Interactive Services any text, graphics, images, photographs, audio, video or other material that is sexually explicit.

  4. You may not provide to or post on or through the Sites or Interactive Services any text, graphics, images, photographs, audio, video or other material that is encrypted, invades anyone’s privacy, references or encourages conduct that would constitute a criminal offense, gives rise to civil liability, or that otherwise violates any local, state, federal, national or international law or regulation. You agree to use the Site and Interactive Services only for lawful purposes, and you acknowledge that your failure to do so may subject you to civil and criminal liability.

  5. You are solely responsible for ensuring that any text, graphics, images, photographs, audio, video or other material you submit to the Sites does not violate the copyright, trademark, trade secret or any other personal or proprietary rights of any third party or is provided or posted with the permission of the owners of such rights.

  6. You may not make commercial or other unauthorized use, by publication, distribution, caching, performance, re-transmission of material obtained through the Sites or Interactive Services, including without limitation the Sites content, except as permitted by the United States Copyright Act or other law or as expressly permitted in writing by Routine and its affiliates.

  7. You agree to not disrupt, attack, modify, overwhelm, reverse engineer, or interfere with the Sites or Interactive Services or any associated software, hardware and/or servers in any way, and you agree to not interfere or impede with others’ use of the Sites.

  8. You may not attempt to gain access to our servers by any means, including, without limitation, buy using administrator passwords or by acting as an administrator while using the Sites, Interactive Services or otherwise.

Your Responsibilities

You agree to comply with all applicable law in connection with your use of the Sites, and such further limitations as may be set forth in any written or on-screen notice from Routine. As a condition of your use of the Sites, you warrant that you will not use the Sites for any purpose that is unlawful or prohibited by these Terms of Use. All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with Routine or any co-branded Web Site will be accurate, complete, and current. You will pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with Routine or any co-branded Web Site at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, transactions or other monetary transaction interactions.

You agree not to use the Routine Sites:

  • In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries). 

  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.

  • To send, knowingly receive, upload, download, use, or re-use any material that does not comply with the Community Guidelines set out in these Terms of Use.

  • To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.

  • To impersonate or attempt to impersonate Routine, a Routine employee, another user, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing).

  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Routine Sites, or which, as determined by us, may harm Routine or users of the Routine Sites, or expose them to liability.

Additionally, you agree not to:

  • Use the Routine Sites in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Routine Sites, including their ability to engage in real time activities through the Routine Sites.

  • Use any robot, spider, or other automatic device, process, or means to access the Routine Sites for any purpose, including monitoring or copying any of the material on the Routine Sites.

  • Use any manual process to monitor or copy any of the material on the Routine Sites, or for any other purpose not expressly authorized in these Terms of Use, without our prior written consent.

  • Use any device, software, or routine that interferes with the proper working of the Routine Sites.

  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.

  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Routine Sites, the server on which the Routine Sites is stored, or any server, computer, or database connected to the Routine Sites. 

  • Attack the Routine Sites via a denial-of-service attack or a distributed denial-of-service attack.

  • Otherwise attempt to interfere with the proper working of the Routine Sites.

Ownership

You represent and warrant that you will not infringe upon the intellectual property rights of others, and you represent and warrant that: (a) you own all rights, titles, and interest in any images or logos you upload to the Routine Sites when creating custom products where allowed on the Routine Sites; and (b) the colors, patterns, images, or text selected by you on the Routine Sites when creating custom products does not violate the intellectual property rights of others in any way.

Risk of Loss

All products purchased from Routine are transported and delivered to you by an independent carrier not affiliated with, or controlled by, Routine. Title to products purchased on Routine, as well as the risk of loss for such products, passes to you when Routine delivers these items to the independent carrier.

Product Information

Routine strives to provide the most accurate and up-to-date information in describing its products. We do not warrant that the product descriptions or other content on Routine are accurate, complete, reliable, current or error-free. All prices displayed on Routine are quoted in U.S. Dollars.

Product-Specific Information

Routine may require you to agree to additional terms, rules, policies, guidelines, or other conditions (collectively, “Product-Specific Terms”) that are specific to certain products or services (for example, the Terms of Sale - Custom Products). In such cases, you may be required to expressly consent to Product-Specific Terms. For instance, you might need to check a box or click on a button marked “I agree.” If any of the Product-Specific Terms are different than these Terms of Use, the Product-Specific Terms will supplement, amend, or supersede these Terms of Use, but only with respect to the subject matter of the Product-Specific Terms. To the extent of any conflict between the Product-Specific Terms and the Terms of Use, the Product-Specific Terms shall govern but only with respect to those specific products or services.

Reliance on Information Posted

The information presented on or through the Routine Sites is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Routine Sites, or by anyone who may be informed of any of its contents.

The Routine Sites may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by Routine, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of Routine. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

Changes to the Routine Sites

We may update the content on the Routine Sites from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Routine Sites may be out of date at any given time, and we are under no obligation to update such material. 

Information About You and Your Visits to the Routine Sites

All information we collect on the Routine Sites is subject to our Privacy Policy. By using the Routine Sites, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

Online Purchases and Other Terms and Conditions

Additional terms and conditions may also apply to specific portions, services, or features of the Routine Sites. All such additional terms and conditions are hereby incorporated by this reference into these Terms of Use.

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent. 

The Routine Sites may provide certain social media features that enable you to:

  • Link from your own or certain third-party websites to certain content on the Routine Sites.

  • Send emails or other communications with certain content, or links to certain content, on the Routine Sites.

  • Cause limited portions of content on the Routine Sites to be displayed or appear to be displayed on your own or certain third-party websites.

You may use these features solely as they are provided by us, solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

Establish a link from any website that is not owned by you.

  • Cause the Routine Sites or portions of it to be displayed on, or appear to be displayed by, any other site, for example, framing, deep linking, or in-line linking.

  • Link to any part of the Routine Sites other than the homepage.

  • Otherwise take any action with respect to the materials on the Routine Sites that is inconsistent with any other provision of these Terms of Use.

The website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Community Guidelines set out in these Terms of Use.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.

We may disable all or any social media features and any links at any time without notice in our discretion.

Transmitted Materials

Internet transmissions are never completely private or secure. You understand that any message or information you send to the Routine Sites may be read or intercepted by others, unless there is a special notice that a particular message (for example, credit card information) is encrypted. Sending a message to Routine does not cause Routine or any of its affiliates or their respective agents, directors, employees, information providers, licensors, licensees, officers and/or affiliates to have any special responsibility to you.

Geographic Restrictions 

The owner of the Routine Sites is based in the State of Missouri in the United States. We provide the Routine Sites for use only by persons located in the United States. We make no claims that the Routine Sites or any of its content is accessible or appropriate outside of the United States. Access to the Routine Sites may not be legal by certain persons or in certain countries. If you access the Routine Sites from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

Disclaimer of Warranties and Limitations on Liability

THE ROUTINE SITES AND ALL PRODUCTS AND SERVICES ARE PROVIDED BY ROUTINE ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROUTINE MAKES NO REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITES OR THE INFORMATION, CONTENT, THIRD-PARTY CONTENT, MATERIALS, PRODUCTS, SERVICES OR LINKED SERVICES PROVIDED ON OR THROUGH THE ROUTINE SITES, INCLUDING WITHOUT LIMITATION, THAT THE INFORMATION PROVIDED THROUGH THE ROUTINE SITES WILL BE FREE FROM ERROR, OMISSION, INTERRUPTION, DEFECT, OR DELAY IN OPERATION, OR FROM TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS; THAT THE ROUTINE SITES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT DEFECTS OR ERRORS IN THE ROUTINE SITES WILL BE CORRECTED, OR THAT THE CONTENT ON THE ROUTINE SITES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY INFORMATION ON THE ROUTINE SITES IS SUBJECT TO CHANGE WITHOUT NOTICE, AND WE DISCLAIM ALL RESPONSIBILITY FOR THESE CHANGES. YOU EXPRESSLY AGREE THAT YOUR USE OF THE ROUTINE SITES AND PRODUCTS AND SERVICES IS AT YOUR SOLE RISK.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROUTINE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL ROUTINE, ITS PARENT, SUBSIDIARIES, AFFILIATES, OR ANY PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE ROUTINE SITES, BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE ROUTINE SITES, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY, PUNITIVE, SPECIAL AND CONSEQUENTIAL DAMAGES OR ANY DAMAGES OF ANY TYPE OR NATURE ARISING OUT OF YOUR ACCESS, USE, MISUSE, OR INABILITY TO USE THE ROUTINE SITES OR ANY LINKED SITES OR SERVICES; IN THE EVENT A THIRD PARTY INTERCEPTS OR DECRYPTS ANY TRANSMISSION OF INFORMATION THAT YOU PROVIDE TO ROUTINE THROUGH THE ROUTINE SITES; OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, OR LINE OR SYSTEM FAILURE, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF ROUTINE, FOR ANY CLAIM UNDER THESE TERMS OF USE, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE GREATER OF ONE THOUSAND DOLLARS (US $1,000) OR THE AMOUNT YOU PAID ROUTINE FOR PRODUCTS AND SERVICES IN THE PAST TWELVE MONTHS.

MOREOVER, UNDER NO CIRCUMSTANCES SHALL ROUTINE, OUR PARENT, SUBSIDIARIES, AFFILIATES, OUR LICENSORS OR LICENSEES, OR ANY OF THE FOREGOING ENTITIES’ RESPECTIVE RESELLERS, DISTRIBUTORS, SERVICE PROVIDERS OR SUPPLIERS, BE HELD LIABLE FOR ANY DELAY OR FAILURE IN PERFORMANCE RESULTING DIRECTLY OR INDIRECTLY FROM AN ACT OF FORCE MAJEURE OR CAUSES BEYOND OUR OR THEIR REASONABLE CONTROL. WE MAY TERMINATE YOUR FURTHER ACCESS TO THE ROUTINE SITES OR CHANGE THE ROUTINE SITES OR DELETE CONTENT OR FEATURES IN ANY WAY, AT ANY TIME AND FOR ANY REASON OR NO REASON.

Indemnification

You agree to defend, indemnify and hold harmless Routine, its parent, subsidiaries, affiliates, licensors, distributors, service providers, suppliers, and other authorized users, and each of their respective owners, managers, members, shareholders, employees, representatives and agents, from and against all claims, losses, costs, damages, liabilities, and expenses (including but not limited to attorney’s fees and other legal expenses) arising out of: (a) your activities in connection with the Sites; (b) any violation of these Terms of Use by you; (c) any improper or unauthorized use by you of the information provided on the Sites; (d) any allegation that anything you transmit through or in connection with the Sites infringes or otherwise violates the copyright, trademark, trade secret, privacy, or other rights of any third party; (e) your use of the Routine products and services; (f) any violation of the rights of any other person or entity by you; or (g) any claims that the colors, patterns, images, or text selected or uploaded by you when customizing any Routine products constitutes an infringement of any patent, trademark, or copyright of any country, or misappropriation of any trade secret, or constitutes a breach of any moral right, right of publicity, or intellectual property right. Further, you shall use your best efforts to cooperate with us in the defense of a claim. We reserve the right, at our expense, to employ separate counsel and assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

Applicable Law and Dispute Resolution

The Routine Sites are controlled and operated by Routine from its office in Kansas City, Missouri, USA, and such operation is not intended to subject Routine to the laws or jurisdiction of any state, country, or territory other than that of the State of Missouri. Routine does not represent or warrant that the Sites or the information contained therein, or any aspects thereof, are appropriate or available for use in any particular jurisdiction. Those who choose to access the Sites do so on their own initiative and at their own risk and are responsible for complying with local laws. We may limit the availability of the Sites to any person, geographic area, or jurisdiction we choose, at any time in our sole discretion.

This Agreement, your rights and obligations, our rights and obligations, and all actions contemplated by this Agreement will be governed by the laws of the United States of America and the State of Missouri, without regard to principles of conflicts of law and as if this Agreement were a contract wholly entered into and wholly performed within the State of Missouri. This Agreement will not be governed by the United Nations Convention on Contracts for the International Sale of Goods.

Any dispute relating in any way to your visit to Routine or to products you purchase through the Routine Sites shall be submitted to confidential and binding arbitration in Kansas City, Missouri, USA, except that, to the extent you have in any manner violated or threatened to violate Routine’s intellectual property rights, Routine may seek injunctive or other appropriate relief in any state or federal court in the State of Missouri, USA, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this Agreement shall be conducted under the rules then prevailing of the American Arbitration Association ( “AAA”), including the AAA’s Supplementary Procedures for Consumer-Related Disputes. The AAA’s rules are available at www.adr.org or by calling 1-800-778-7879. Payment for all filing, administration and arbitrator fees will be governed by the AAA’s rules. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Changes to the Terms of Use

We may revise, and update these Terms of Use from time to time in our sole discretion. . All changes are effective immediately when we post them, and apply to all access to and use of the Routine Sites thereafter. However, any changes to the dispute resolution provisions set out in Applicable Law and Dispute Resolution will not apply to any disputes for which the parties have actual notice on or before the date the change is posted on the Routine Sites. 

Your continued use of the Routine Sites following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

Accessing the Routine Sites and Account Security

We reserve the right to withdraw or amend the Routine Sites, and any service or material we provide on the Routine Sites, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Routines Sites are unavailable at any time or for any period. From time to time, we may restrict user access, including registered user access, to some parts of the Site or the entire Site.

You are responsible for both:

1. Making all arrangements necessary for you to have access to the Routine Sites; and

2. Ensuring that all persons who access the Routine Sites through your internet connection are aware of these Terms of Use and comply with them.

To access the Site or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Routine Sites that all the information you provide on the Routine Sites is correct, current, and complete. You agree that all information you provide to register with the Routine Sites or otherwise, including, but not limited to, through the use of any interactive features on the Routine Sites, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to the Routine Sites or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

Miscellaneous Legal Provisions

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Routine as a result of these Terms of Use or your use of the Routine Sites. Nothing contained in these Terms of Use is in derogation of Routine’s right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Routine Sites or information provided to or gathered by Routine with respect to such use. A printed version of these Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

The failure of Routine to enforce any provisions of these Terms of Use or respond to a breach by you or other parties shall not in any way waive its right to enforce subsequently any terms or conditions of these Terms of Use or to act with respect to similar breaches.

If any provision in these Terms of Use are invalid or unenforceable under applicable law, the remaining provisions will continue in full force and effect, and the invalid unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.

These Terms of Use are the entire and final agreement regarding the Routine Sites and their content and supersedes any prior or contemporaneous communications between Routine and you regarding the Routine Sites and their contents.

All rights not expressly granted herein are hereby reserved.

LAST MODIFIED: July 9, 2025